Terms of service
Overview
This website is operated by Shopzivo, owned and operated by Monkey Media Innovations Private Limited. Throughout the site, the terms “we”, “us”, and “our” refer to Shopzivo.
By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced on our website such as our Privacy Policy, Refund Policy, Shipping Policy, and other applicable policies.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access our website or use our services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for your minor dependent to use this website.
You may not use our products or services for any illegal or unauthorized purpose. You must not violate any applicable laws, including copyright, trademark, cyber, consumer protection, or other applicable laws.
You must not transmit viruses, malware, worms, or any harmful code through our website.
Any violation of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any part of our website, services, products, content, or access to the website without our written permission.
The headings used in this policy are included for convenience only and do not limit or affect these Terms.
3. Accuracy of Information
We try our best to provide accurate, complete, and updated information on our website. However, we do not guarantee that all information, product descriptions, prices, images, or availability details are always accurate, complete, or current.
Any reliance on the material available on this website is at your own risk.
We reserve the right to update, modify, or remove content from our website at any time without prior notice.
4. Modifications to Products, Services, and Prices
Prices of our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, offer, or website feature at any time without prior notice.
We shall not be liable to you or any third party for any price change, product change, suspension, or discontinuation of any service.
5. Products and Services
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only as per our Refund Policy.
We make every effort to display product images, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display product colors or images accurately.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction. We may also limit product quantities on a case-by-case basis.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
6. Billing and Account Information
We reserve the right to refuse, cancel, or limit any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed using the same customer account, phone number, billing address, shipping address, or other details.
If we cancel or modify an order, we may try to notify you through the email address, phone number, billing address, or shipping address provided at the time of placing the order.
You agree to provide accurate, complete, and current purchase and account information for all orders placed on our website.
7. Third-Party Tools and Services
We may use or provide access to third-party tools, apps, plugins, payment providers, logistics partners, analytics tools, or marketing services.
These third-party tools are provided on an “as is” and “as available” basis. We do not control all third-party tools and are not responsible for any issue arising from their use.
Your use of any third-party tools or services is at your own risk and discretion.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Shopzivo.
We are not responsible for examining or evaluating the content, accuracy, policies, products, services, or practices of any third-party website.
Any transaction or interaction with third-party websites is your responsibility. Please review their policies carefully before using their services.
9. User Comments, Feedback, and Submissions
If you send us feedback, reviews, suggestions, ideas, proposals, or other submissions, you agree that we may use, edit, publish, copy, distribute, or display them without restriction.
We are not obligated to maintain any comments in confidence, pay compensation, or respond to any comments.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights.
You must not submit false, abusive, unlawful, offensive, misleading, or harmful content.
10. Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
For more details, please review our Privacy Policy on our website.
11. Errors, Inaccuracies, and Omissions
Sometimes there may be errors, inaccuracies, or omissions on our website related to product descriptions, pricing, offers, promotions, shipping charges, delivery timelines, or availability.
We reserve the right to correct any errors, update information, change prices, or cancel orders if any information on our website is inaccurate, even after you have placed an order.
We are not obligated to update or clarify information except as required by law.
12. Prohibited Uses
You are prohibited from using our website or services:
For any unlawful purpose
To violate any laws or regulations
To infringe our intellectual property rights or the rights of others
To submit false or misleading information
To upload viruses, malware, or harmful code
To collect or track personal information of others
To spam, phish, scrape, crawl, or misuse the website
To harass, abuse, defame, threaten, or discriminate against others
To interfere with the security features of our website
For any obscene, fraudulent, or immoral purpose
We reserve the right to terminate your access to our website if you violate any prohibited use.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
All products and services provided through our website are offered on an “as is” and “as available” basis, unless expressly stated otherwise.
We do not guarantee that the quality of any product, service, information, or material purchased or obtained from us will meet your expectations.
To the maximum extent permitted by law, Shopzivo, Monkey Media Innovations Private Limited, our directors, employees, partners, suppliers, service providers, and affiliates shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.
14. Indemnification
You agree to indemnify, defend, and hold harmless Shopzivo, Monkey Media Innovations Private Limited, our directors, employees, partners, suppliers, contractors, service providers, and affiliates from any claim, demand, loss, damage, or expense arising from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.
The unenforceable portion will be removed, and the remaining provisions will continue to remain valid and enforceable.
16. Termination
These Terms remain effective unless terminated by either you or us.
You may stop using our website at any time.
If we believe that you have violated these Terms, we may terminate your access to our website or services without notice. You will remain responsible for any outstanding payments or obligations up to the date of termination.
17. Entire Agreement
These Terms of Service, along with our policies and operating rules posted on our website, form the complete agreement between you and Shopzivo.
These Terms replace any previous agreements, communications, or proposals between you and us.
Our failure to enforce any right or provision under these Terms shall not be considered a waiver of that right or provision.
18. Governing Law
These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of India.
19. Changes to Terms of Service
You can review the latest version of these Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website after changes are posted means you accept those changes.
20. Contact Information
For any questions about these Terms of Service, you can contact us at:
Shopzivo
Owned by Monkey Media Innovations Private Limited
Email: help@shopzivo.live